Today’s Globe and Mail has a piece on why law and accounting firms struggle to innovate. In a nutshell the reasons are: 1. Billable hours. If someone is investing time and effort in innovation they’re not billing, and that’s seen as not valuable. 2. Too much focus on today rather than tomorrow. 3. Smugness. They’re doing well now, so why change?
See more, and the author’s ideas about how professional service firms that want to innovate and grow can do so, here.