Showcasing Student Writing Part II: Alternative Business Structures

Here is the second winner of the class votes for best memo – this time, on the very hot topic of alternative business structures for legal service providers.  Please note: this is not legal advice!

L21C LAW OFFICE

____________________________________________________

AKKORN                                                                                                            900 McGill Road

Kamloops, BC

V2C 0C8

File No. 00005

November 5, 2015

Gater & Slordon Inc.

999 Kangaroo Street

Sydney, NSW

1234

firm@gatorslordon.com

RE:      Ownership Structures for Legal Service Providers

 

Dear Sirs and Madams,

This memo is to advise about Gater & Slordon’s (“G&S”) expansion into the market in British Columbia (“BC”) with respect to the regulation of legal service providers, the potential for changes or reforms to the existing model, and the implications for your business model.

G&S’s current model is not permitted in BC and, to operate, G&S would need to alter their structure by either becoming a law firm (corporation or limited liability partnership) or a multi-disciplinary practice.

Forms of ownership structure currently permitted for legal service providers in BC

Like many other Canadian jurisdictions, BC approaches legal services under a traditional model; the ownership of law firms, whether partnerships or corporations, is restricted to lawyers.[1] Alternative business structures (“ABS”) are a new legal paradigm that allows non-lawyers to own law firms. Currently, every province in Canada prohibits ABS. In BC, these structures are barred under the Legal Profession Act as per ss. 81(4) and 82(1).[2] However, BC allows for multi-disciplinary practices (“MDP”), which are partnerships between legal practitioners and non-legal practitioners who provide legal services.[3] The Law Society of British Columbia (“LSBC”) allows MDPs under Rules 2-38 – 2-49. These structures allow for non-lawyer ownership but prohibit law firms from being publicly traded or to pursue business that does not provide legal services.[4] To become a MDP in BC there is an application process that specifies “the non-lawyer partner provides no services to the public except those that support or supplement the practice of law under the supervision of a lawyer”.[5] Although MDPs are permitted in BC, it appears very few have emerged.

Significant proposals to reform or liberalize business structures for legal service providers in BC

The LSBC commissioned a committee in 2011 to discuss the suitability of ABS in BC. The committee’s report made the following recommendations:[6]

  1. Outside ownership involvement in law firms should be allowed provided it is properly regulated and lawyers remain in control of the provision of legal services offered by the ABS. Further limits should be placed on outside ownership in accordance with the core values of the profession.
  2. The public sale of shares of law firms on the securities market should not be allowed as the risks associated outweigh the benefits.
  3. The stated benefits of ABS are “very” speculative and specific proposals should not be developed at this time.

Reform in Other Jurisdictions

The Australian province of New South Wales has permitted ABS since 2001.[7] Other Australian jurisdictions allow Incorporated Legal Practices (“ILP”). These enable lawyers to work in tandem with other professionals to provide services subject to adherence with certain standards; furthermore, non-lawyers can invest in ILPs and the businesses may sell shares on the Australian stock exchange[8]. The LSBC, in the 2011 committee report, mentions the Australian experience and notes that empirical data is not available to assess the benefits of ABS to the public.[9]

In addition, England and Wales permit ABS pursuant to the Legal Services Act 2007.[10] The rationale for allowing ABS is that it increases access to finance for service providers and that increased competition leads to innovation and price decreases for consumers. Like the Australian model, the new rules allow for non-lawyers to be in professional, managerial, or ownership roles.[11]

The American Bar Association (“ABA”) has expressed a much more conservative view on ABS. No US jurisdiction permits ABS except the District of Columbia.[12] The ABA is unadventurous on this issue; in 2011 the ABA voted to circulate a proposed rule change that would allow law firms to include non-lawyers in minority ownership roles.[13]

Likelihood of BC adopting ABS

The initial impression is that it is unlikely that BC will adopt ABS in the immediate future. Some challenges that need to be addressed are the issue of profit sharing and ethical obligations of lawyers to the public and justice system. However, if proper ethical and securities reporting mechanisms are enacted, an ABS model may become more realistic.

Earning a profit is not an adverse goal of the legal profession; however, it is something that detracts from the role of being an officer of the court. The ultimate duty to the client, the state, and the courts is enshrined in the Code of Professional Conduct under Chapter 2.1.[14] Access to justice is at the forefront of many legal discussions and allowing non-lawyers to profit may appear to take away from the justice system. In allowing the use of MDPs, it may be that the LSBC is testing whether or not the ABS is a viable option for BC.

It will be necessary for G&S to demonstrate that their entrance into the BC market will place an emphasis on legal service ahead of profits. This is a concern that the client may want to heed when determining the business model they wish to establish in BC. The conversation on ABS in BC has cooled down since 2011; therefore, there is room to push the conversation over the concern of profits versus the legal duty, which can be addressed by the use of a securities regulator for ABS.

Being required to report to a securities regulator, G&S will provide some form of accountability to the Regulator. [15] In turn, this can provide greater detail to both the LSBC and clients on the operation of the firm. This may bridge the gap between profitability and the legal duty to the client. Having public reports on its financial situation can allow greater scrutiny on the value for cost ratio that many clients view services through, forcing firms to ensure that their clients get the best value for their dollar. The self-reflection that some firms may go through when becoming publicly traded could encourage the re-evaluation of the service by focusing on the most efficient method of addressing the needs of the client.

Conclusion

The ABS experience in Australia appears to be a positive development.[16] It is possible that BC will adopt ABS, and possibly the rest of Canada, once legal regulators develop core principles that a self-regulating model can adhere to.

It is recommended that G&S alter their model to conform with current standards for BC if they wish to enter the market sooner rather than later. Transitioning to their Australian model once the LSBC approves the use of ABS will be easier if it is already established in the marketplace.

Moreover, G&S would benefit from maintaining their reporting habits from Australia.[17] This will demonstrate the willingness to maintain transparency and accountability to the LSBC and serve to further ease the transition to an ABS should the LSBC agree that an ABS could help fill the gap in the provision of legal services.

 

[1] Legal Profession Act, SBC 1998, c. 9, s. 81 (4); Legal Profession Act, SBC 1998, c. 9, s. 82.

[2] Ibid.

[3] Legal Services Commission, “What are ILPs/MDPs“, (11 November 2013) online: <https://www.lsc.qld.gov.au/compliance/incorporated-legal-practices/what-are-ilps-mdps>.

[4] Dave Bilinsky, “Multi-disciplinary practice” (23 September 2015), Practice Tips (bulletin), online:< https://www.lawsociety.bc.ca/page.cfm?cid=2111>.

[5] Ibid.

[6] Independence and Self-Governance Advisory Committee, Alternative Business Structures in the Legal Profession: Preliminary Discussions and Recommendations (Vancouver: The Law Society of British Columbia, 2011) at 22.

[7] Ibid at 5.

[8] Ibid at 10.

[9] Ibid.

[10] Ibid at 6.

[11] Ibid.

[12] American Bar Association, Issues Paper Concerning Alternative Business Structures at 3

http://www.americanbar.org/content/dam/aba/administrative/ethics_2020/abs_issues_paper.authcheckdam.pdf

[13] Ibid at 9.

[14] Law Society of British Columbia, Code of Professional Conduct for BC at 2.1.

[15] Loughrey, J., “Accountability and the Regulation of the Large Law Firm Lawyer”, (2014) 77 Modern Law Review 5, 732-762, at 749.

[16] What is interesting to note is that by 2011 the Law Council of Australia commented that state level legal services commissioners reported higher professional standards from alternative business models than firms still organized in the more traditional approach. See:

Alexander Ward, “Alternative Business Structures” (Address to Council of the Law Society of England and Wales delivered on 4 October 2011, http://www.lawcouncil.asn.au/lawcouncil/images/LCA-PDF/speeches/20111004LawSocietyofEnglandandWalesSpeech.pdf) at 4.

[17] See: Steve Mark & Molly Hutcherson, “New Structures for Legal Practices and the Challenges they bring for Regulators” (Paper delivered at the 14th Commonwealth Law Conference 2005, September 2005, http://www.olsc.nsw.gov.au/Documents/new_structures_legal_practice_challenges.pdf) at 7-8.

A Thought Experiment

A lot of law students today are apprehensive and troubled about the prospect of change in the legal sector and what it means for your career plans. These are very understandable reactions to a confusing and uncertain situation.

Before you went to law school, you probably didn’t have a very clear sense of what a legal career looked like, unless you have friends or family members who are lawyers. Once you’re in law school for a few months, the paradigm of what a “good” law career is supposed to look like becomes pretty clear in your mind: summer at a good firm, article at the same good firm, get hired back, work hard, make partner.

Now, things are changing, and the rug is being pulled out. You’re being told that the firms where you should go to follow that well-worn path have flattening revenues, hiring is down, maybe some of them will even go under like Heenan Blaikie, maybe some of them will change their business model altogether. What are you supposed to do? How are you supposed to make a living? Try to get a foot in the door at one of these new weird businesses like Axiom? Create your own startup, and risk failing?

Why, why, why do you have to deal with all this change, when five or ten or fifteen years ago all you would have needed to do was to get on that nice, predictable path and stop worrying?

It is very understandable, and completely rational, to have this reaction to change in a system when you have invested a lot of time, money and effort on the expectation that the system will continue to be roughly as it has been for the last couple of decades.

But I’d like to ask you to indulge me for a couple of minutes and try a thought experiment.

Imagine that we live in a world that I am going to call “Scenario A.” In Scenario A, lawyers have a diverse range of career options. These options are enabled in part by technology that enables people to work together without physically being together. Also, lawyers don’t do routine, automatable, high-volume tasks, because technology has made it completely unnecessary and uneconomical for highly educated humans to do that.

Lawyers have the option to work for companies that allow them flexibility, permit them to do a large portion of work at home, and let them take time out and mini-sabbaticals – like Axiom or Cognition. They can work for publicly traded law firms where they participate in the growth of the firm from their first day on the job through stock-based compensation, and where professional managers handle the management functions while lawyers concentrate on doing the legal services (just as, at Air Canada, pilots do the plane flying and leave it to the trained management experts to do the management of the company). They can work for multi-disciplinary one-stop shops where lawyers, accountants, IT professionals, engineers, counselors, financial advisors and any number of other experts cooperate and share the profits. They can work as employees of tech companies capitalizing on opportunities in the legal sphere, like LegalZoom and Knomos, which are growing fast and need employees with legal training and expertise.  And those daring entrepreneurial types who want to start their own businesses providing legal services can seek investment from venture capital / private equity firms to get their companies started.

Now imagine that this world, Scenario A, is the status quo.  But all of a sudden the status quo faces change.  After all, we do live in an ever-changing world. We are shifting (let’s imagine) from Scenario A to a situation that I will call “Scenario B.”

Scenario B comes into being in large part because of regulatory changes.  New rules come in about who can provide legal services.  Under these new rules, no business providing legal services can be owned by anyone other than a licensed and regulated lawyer.  Businesses that provide legal services cannot have any equity investors who are not licensed lawyers.  Fees for legal services can’t be shared with anyone except licensed lawyers. No one can control a legal services firm except licensed lawyers. That means no professional managers (unless they are licensed lawyers), and no outside experts on the board of directors (unless they are licensed lawyers). Only law firms structured as partnerships in which all the partners are lawyers are allowed to provide legal services.

Things change fast.

The only entities allowed to supply the enormous demand for legal services now are these new lawyer-owned “law firms.”  The law firms quickly realize that a great way to maximize profits for the partners is to charge for the firm’s services by the hour, and hire a large number of salaried “associates” whose services they can bill out at an expensive rate while paying them a fixed annual amount (maybe with a small variable bonus at the end of the year so they won’t quit in the middle of the year).  It is also good for the partners’ bottom line if they make sure each associate “bills” the highest possible number of hours.

Law firms are keen to hire lots of law school graduates so that they can maximize the billable hours they can charge out to clients. They splurge to attract law students, taking them out for expensive meals and giving them goodies like coffee mugs and pens. This is kind of fun for law students.

Law firms start moving routine, high-volume tasks away from technology that can do the work very quickly and efficiently to teams of associates who do it more slowly, but much more profitably – from the law firms’ standpoint, because those hours are all billable hours. Even better (better for law firm profit, that is), there’s no need to invest time and money in training or mentoring the associates or develop their professional skills before the firm can get profit out of them. Associates can do this routine stuff without any training. They are highly motivated to do it diligently and for many hours a day, because that means more billable hours and a better chance of keeping their jobs.

Law firm partners aren’t bad people.  They’re just rational self-interest-maximizers like the rest of us. They understand that the system makes more money for them if they make certain choices.  They don’t even really like the net outcome of the choices that much.  But if they didn’t maximize their profits a competitor firm would, and they’d fall behind and risk going out of business.

The associates are highly motivated to work hard and work many hours.  But the motivation is almost entirely extrinsic (fear and greed), and associates take little real pride in their work. The overriding pressure is to work a lot of hours, translating into a lot of dollars for the partners.  The extremely long work hours wreck their personal lives. Also, they sense that their interest in generating high billable hours is misaligned with their clients’ interest in getting efficient service.  And they feel that their intelligence and education are wasted on the dumb but demanding tasks they are doing. So, the associates are not happy.

Obviously the clients aren’t tremendously thrilled either.  Imagine getting a bill for hundreds of hours of associate time for due diligence or document review that in the old days, in Scenario A, a computer or legal process outsourcer could have done better, faster and cheaper.  And then try explaining it to your boss, who expects you to stick within your budget.

To counteract the unhappiness of associates and ensure a steady supply of new ones (needed to replace the large number who quit each year immediately after the annual bonus is paid), law firms raise the salaries that they pay to incoming associates.

Then law schools raise their tuition, because starting salaries have gone up, so, hey, it seems fair enough to charge more for an entry ticket to a high starting salary.

That happens several times.

As a consequence, law firms keep raising the billable rates for the associates’  time, so that the salary increases don’t hit the partners’ bottom line.  They also have to cover the cost of the billed hours that the clients refuse to pay because the billable rate is stupid. When clients call partners they know and trust to point out that the billable rate is stupid, the partners can’t really disagree.  So they write off bills.  And that has to be made up somehow.

So, the cost of legal services at the high end keeps going up. And, inevitably, that also drives up the cost at the low end too. Many ordinary people who need help from lawyers can’t afford it. Law graduates who want to help ordinary people with their legal problems – who went to law school because that’s what they dreamed of doing – can’t afford to do that, because they have to pay back those big tuition bills, driven, if you trace it back, by the high rates at the expensive law firms.

Change is hard. If you lived in Scenario A and had to change to Scenario B, I think we can agree that would be really, really hard.  Almost unbearable.

More than that: it would also be just plain bad – for you, for society, for everything that the legal profession is supposed to be about.

Actually, as you probably noticed, we currently live in Scenario B.

But things are changing. It looks like we could be on the road to something more like Scenario A.

Change of any kind is hard and frightening. But I’d rather see change from B to A than the other way around. What about you?